English help desk for computer equipment

We respond in English to inquiries from European companies.

You can increase your knowledge about networks and servers

You can work by making use of your help desk experience.

Anything you don't understand will be carefully explained by the seniors.

技人国

country of engineers

This job posting has ended

[Engineer country recruitment help desk] High hourly wage! We respond to inquiries about PCs, printers, etc. in English!

Active foreign employees

Job category: IT consultant, system development, network, communication infrastructure, server, technical support, in-house system, research and development, etc.

Salary: [Hourly wage] 1,850 yen
[Monthly income example] 312,188 yen
*Overtime is calculated based on 15 hours per month. (Overtime fee of 34,688 yen is included)
[Take-home pay] 249,750 yen
*There is a difference between the salary amount and the take-home amount due to income tax and municipal tax.
*Take-home pay is the amount after deducting employment insurance premiums and social insurance premiums.

Location: TokyoChiyoda Ku
・1 minute walk from JR Yamanote Line Tokyo Station
・3 minutes walk from Tokyo Metro Chiyoda Line Nijubashi Station
・6 minutes walk from Yurakucho Station on the Tokyo Metro Yurakucho Line
*Transportation expenses will not be paid.

Working hours: [Day shift]
9: 00-17: 30 (actual work 7 hours 30 minutes)
* Work 5 days a week

Job Description (Overview): 　[English help desk for computer equipment]
We receive inquiries from European companies regarding PC equipment, so we respond in English.
・Help desk support for peripheral devices such as PCs, Macs, and printers (app installation, upgrades, troubleshooting)
・Troubleshooting problems related to NW connections and HW/SW using diagnostic tools
・Other related measures (cooperation with vendors)
・Escalation destination available

This job posting has ended

Job details

Appeal Points: Office casual clothes are OK!
Earrings and nails are also allowed, so you can enjoy being fashionable!

Work content (details): [English help desk for computer equipment]
We receive inquiries from European companies regarding PC equipment, so we respond in English.
・Help desk support for peripheral devices such as PCs, Macs, and printers (app installation, upgrades, troubleshooting)
・Troubleshooting problems related to NW connections and HW/SW using diagnostic tools
・Other related measures (cooperation with vendors)
・Escalation destination available
[Company’s appeal]
You can utilize your English skills and help desk experience to work here.
[Challenges while you work here]
You need to memorize specialized knowledge.
[Suitable people to work here]
People of various nationalities are active.
People with help desk experience are active.

Qualifications: Technology · Humanities · International work
help desk
・Work experience at a help desk (about 3 years) *Required
・English is at business level or higher (emphasis on conversation)
・Basic knowledge of Windows/Mac OS
・Basic PC operations (Word, Excel, PowerPoint)
・Basic and broad knowledge of networks, servers, printers, etc.
* Those who can handle the relevant work, such as technology, humanities knowledge, and international work
*Those who can work in Japan

Treatment and benefits: Social insurance, employment insurance, workers' accident compensation insurance
Annual paid leave

Selection procedure: We will inform you about the selection procedure, so please apply first.

Japanese level: ・Business level Japanese
・Be able to read and write in Japanese
・Be able to use business honorifics in Japanese

Keyword

This job posting has ended